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Gluru AI to Gemini
migration service

Smooth , no special knowledge or programming required. A complete Gluru AI to Gemini data migration instrument.

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Your best tool for Gluru AI to Gemini data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick the records you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing essential customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface user friendly as possible.

Attach the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your customer info comes complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Gluru AI to Gemini

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Gemini.

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Retained relation between object and people

When migrating your data from Gluru AI to Gemini we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Gluru AI to Gemini

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Gluru AI to Gemini work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Gluru AI to Gemini.

  • Complete the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Gemini everything

    Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from Gluru AI to Gemini.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Gemini import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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