Genesys PureCloud import
in a few clicks

Without techs, timelack and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Swift & Furious
It takes you no longer than 10 minutes to set up the import to Genesys PureCloud and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly where you want them to be.

What are the key reasons to import data to Genesys PureCloud
utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Genesys PureCloud with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

Next

Objects you may import to Genesys PureCloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Genesys PureCloud in 6 quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Select and connect your source service desk with HDM.

  • Connect Genesys PureCloud

    Give the right to access your Genesys PureCloud account.

  • Express your business needs

    Let us understand precisely what elements of your migration you want to tweak

  • Get your requirements estimated

    We shall investigate your case and send you with a cost and a scope of tasks.

  • Import to Genesys PureCloud all data

    Move all your customer service records in a single push.

We always keep all of your data safe

We consider security and safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure that your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the customers

Genesys PureCloud import in a few clicks

Automatically. Securely. Quickly

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