Gemini import
in a few clicks
Without devs, delays and hustle. With help of robust data import wizard.
Without devs, delays and hustle. With help of robust data import wizard.
Only the smallest preparations are to get done on your side. We already wrote the migration method.
All you have to do is prepare your system import preferences and you’re ready to start.
All your customer records will move complete and whole. From sender and receiver info to attachments and signatures, all data is intact.
The same goes for the help desk and CSV data. As a result, you get your exact information.
All the passwords you provide during the migration process are not saved. Only authorized staff can get access to your profiles or help desk dashboards.
All your info is under solid protection from the outside world.
Decide what piece of info will migrate to your new platform yourself.
During the data migration, you can specify what records to leave behind and what will move.
The whole process was intentionally designed to let users to complete the migration themselves.
It’s not necessary to have special skills or exceptional knowledge, just follow the shown hints.
Our main goal is to make our service as enjoyable to you as possible, as evident by G2. We always aim for high-level service and proper assistance.
Regardless of the way you contact us, we are always ready to resolve your migration queries.
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In the target help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the Gemini import.
Choose your current help desk from the list and fill out the form to allow our migration tool fetch the data.
Once you've selected your data source, connect our service with your Gemini to allow the import
Choose the information that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Run a free demo to find out how your migration to Gemini will look like and verify that the data translates accordingly
Once everything's tested, pick a good time when most of your clients are offline and launch the Full Data Migration.
We take safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure your data is protected.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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