Gemini to SmarterTrack
migration service

Extremely easy , no special skill set or coding required. A complete Gemini to SmarterTrack data migration software.

More details
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from Gemini to SmarterTrack

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in SmarterTrack.

Next

Retained relation between object and people

When migrating your records from Gemini to SmarterTrack we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from Gemini to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Gemini to SmarterTrack work

  • Get ready

    Sign up and go to our migration service.

  • Connect Gemini

    Choose and link your Gemini support desk with HDM.

  • Grant the right to access your SmarterTrack account.

  • Outline your needs

    Let us understand precisely what components of your migration you would like to modify

  • Get your needs estimated

    We'll investigate your case and send you with a cost and a scope of work.

  • Migrate from Gemini to SmarterTrack all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your SmarterTrack import

Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation
Book a Call
cancel
%s
— %s