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FuzeDigital to VI Service Desk
migration service

Extremely easy , no special expertise or programming required. A complete FuzeDigital to VI Service Desk data migration tool.

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The best FuzeDigital to VI Service Desk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick what data you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and enjoy the magic happening.
Data completion
Move your help desk data in full to make sure that no ticket is missing essential customer support information.
Effortless procedure

You don’t have to bother about coding or constantly control each piece of info moved.

Just link your source and target, choose what you need to migrate and allow the tool do the rest for you.

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press you will be able to select what goes where, when it starts, and in what order.

Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from FuzeDigital to VI Service Desk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in VI Service Desk.

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Retained association between object and people

When migrating your records from FuzeDigital to VI Service Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuzeDigital to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuzeDigital to VI Service Desk work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and link your FuzeDigital service desk with HDM.

  • Connect VI Service Desk

    Give access to your VI Service Desk account.

  • Detail your requirements

    Let us know exactly what components of your migration you would like to fine-tune

  • Have your requirements estimated

    We shall research your case and get back to you with a total price and a scope of tasks.

  • Migrate from FuzeDigital to VI Service Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your VI Service Desk import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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