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FuseDesk to Vision Helpdesk
migration service

Smooth , no special skill set or programming required. A complete FuseDesk to Vision Helpdesk data migration instrument.

More details

Your best tool for FuseDesk to Vision Helpdesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and see the miracle happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer support information.
Easy process

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, pick what you need to take to a new database and let the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we developed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to choose what goes where, when it starts, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from FuseDesk to Vision Helpdesk

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Vision Helpdesk.

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Retained connectivity between object and people

When migrating your data from FuseDesk to Vision Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FuseDesk to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your FuseDesk service desk with HDM.

  • Connect Vision Helpdesk

    Give access to your Vision Helpdesk account.

  • Outline your business needs

    Let us know what aspects of your migration you want to adjust

  • Get your requirements estimated

    We'll investigate your case and send you with a price and a scope of tasks.

  • Migrate from FuseDesk to Vision Helpdesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vision Helpdesk import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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