FuseDesk to UserEcho
migration service

Trouble-free, no special know how or coding required. A complete FuseDesk to UserEcho data migration tool.

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The best FuseDesk to UserEcho tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and see the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing essential customer service information.
Easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard deal with the remainder.

Data maintenance

Your information comes completeand we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members have access to your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from FuseDesk to UserEcho

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you make sure that the records end up in the right places in UserEcho.

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Sustained relation between object and people

When migrating your records from FuseDesk to UserEcho we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuseDesk to UserEcho work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and connect your FuseDesk service desk with HDM.

  • Grant the right to access your UserEcho account.

  • Express your business needs

    Let us know exactly what aspects of your migration you need to tweak

  • Have your needs estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from FuseDesk to UserEcho all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your UserEcho import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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