FuseDesk to SolarWinds Service Desk (Samanage)
migration service
Trouble-free , no special expertise or coding required. A complete FuseDesk to SolarWinds Service Desk (Samanage) data migration tool.
FuseDesk to SolarWinds Service Desk (Samanage)
The best FuseDesk to SolarWinds Service Desk (Samanage) tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the magic happening.Data completion
Migrate your help desk data in full to ensure that no ticket is missing vital customer service information.Simple and easy process
You don’t have to bother about coding or constantly watch each piece of info moved.
Just link your source and target, tick what you want to migrate and let the Migration Wizard deal with the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our team members have access to your credentials or records.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to propose the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from FuseDesk to SolarWinds Service Desk (Samanage)
Strong security of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in SolarWinds Service Desk (Samanage).Next
Maintained link between object and people
When migrating your records from FuseDesk to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FuseDesk to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FuseDesk to SolarWinds Service Desk (Samanage) work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from FuseDesk to SolarWinds Service Desk (Samanage).
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Link FuseDesk
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) all data
Once everything's tested, determine a quiet time with the least load on the support staff and begin migrating from FuseDesk to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to run a customized migration in case you have particular requirements.
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