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FuseDesk to Oracle Service Cloud
migration service

Effortless , no special expertise or programming required. A complete FuseDesk to Oracle Service Cloud data migration software.

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Your best tool for FuseDesk to Oracle Service Cloud data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and observe the wonders happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Automated migration

Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool user friendly as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from FuseDesk to Oracle Service Cloud

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Oracle Service Cloud.

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Maintained connection between object and people

When migrating your data from FuseDesk to Oracle Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FuseDesk to Oracle Service Cloud work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from FuseDesk to Oracle Service Cloud.

  • Connect FuseDesk

    Complete the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from FuseDesk to Oracle Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Oracle Service Cloud import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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