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FuseDesk to Magento HelpDesk Ultimate
migration service

Smooth , no special knowledge or programming required. A complete FuseDesk to Magento HelpDesk Ultimate data migration tool.

More details

Your best tool for FuseDesk to Magento HelpDesk Ultimate data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and see the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer support details.
Easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we designed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from FuseDesk to Magento HelpDesk Ultimate

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Magento HelpDesk Ultimate.

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When migrating your data from FuseDesk to Magento HelpDesk Ultimate we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FuseDesk to Magento HelpDesk Ultimate work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from FuseDesk to Magento HelpDesk Ultimate.

  • Connect FuseDesk

    Fill in the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Connect Magento HelpDesk Ultimate

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate all data

    Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from FuseDesk to Magento HelpDesk Ultimate.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Magento HelpDesk Ultimate import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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