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FuseDesk to HelpMaster
migration service

Extremely easy , no special know how or programming required. A complete FuseDesk to HelpMaster data migration software.

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The best FuseDesk to HelpMaster tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target platform and enjoy the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing essential customer service information.
Automated tool

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as possible.

Connect the platforms, select data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from FuseDesk to HelpMaster

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in HelpMaster.

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Sustained connectivity between object and people

When migrating your records from FuseDesk to HelpMaster we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to HelpMaster

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuseDesk to HelpMaster work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and connect your FuseDesk service desk with HDM.

  • Give the right to access your HelpMaster account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you want to modify

  • Have your needs estimated

    We shall analyze your application and get back to you with a price range and a scope of work.

  • Migrate from FuseDesk to HelpMaster all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpMaster import

Our team would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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