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FuseDesk to HEAT software
migration service

Trouble-free , no special expertise or coding required. A complete FuseDesk to HEAT software data migration software.

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The best FuseDesk to HEAT software tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and see the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.
Automated tool

Worried that you’ll need advanced skills to move your info? Worry not as we made sure that our tool user friendly as possible.

Connect the help desks, select data, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members have see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Simple & effective

In just a few clicks it will be possible to choose what goes where, when it goes, and in what order.

Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to propose the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from FuseDesk to HEAT software

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in HEAT software.

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Maintained relation between object and people

When migrating your records from FuseDesk to HEAT software we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to HEAT software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuseDesk to HEAT software work

  • Get ready

    Sign-up and go to our migration service.

  • Connect FuseDesk

    Pick and connect your FuseDesk support desk with HDM.

  • Connect HEAT software

    Grant access to your HEAT software account.

  • Detail your requirements

    Let us know what parts of your migration you wish to adjust

  • Have your requirements estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from FuseDesk to HEAT software all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your HEAT software import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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