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FuseDesk to Gnatta
migration service

Smooth , no special skill set or programming required. A complete FuseDesk to Gnatta data migration software.

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Your best tool for FuseDesk to Gnatta data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and see the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer support information.
Effortless procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard deal with the remainder.

Data maintenance

Your customer info comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or records.

You may be sure that with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from FuseDesk to Gnatta

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Gnatta.

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Sustained connectivity between object and people

When migrating your data from FuseDesk to Gnatta we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FuseDesk to Gnatta work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your FuseDesk service desk with HDM.

  • Grant the right to access your Gnatta account.

  • Outline your requirements

    Let us know exactly what components of your migration you need to fine-tune

  • Get your preferences estimated

    We will research your case and send you with a price and a scope of work.

  • Migrate from FuseDesk to Gnatta all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gnatta import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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