FuseDesk to Freshservice
migration service
Smooth , no special know how or programming required. A complete FuseDesk to Freshservice data migration instrument.
FuseDesk to Freshservice
Your best tool for FuseDesk to Freshservice data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just pick the records you need to move and start the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the new solution and see the magic happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer service information.Automated migration
Scared that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool is as easy to use as possible.
Attach the platforms, choose data, click ok, and you’re done!
Data maintenance
Your customer info comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have access to your credentials or records.
You can rest assured that with HDM no data breaches are possible.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from FuseDesk to Freshservice
Strong security of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Freshservice.Next
Maintained connection between object and people
When migrating your data from FuseDesk to Freshservice we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FuseDesk to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FuseDesk to Freshservice work
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Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from FuseDesk to Freshservice.
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Link FuseDesk
Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect Freshservice
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Freshservice all data
Once everything's validated, choose a quiet time with the least load on the support staff and begin migrating from FuseDesk to Freshservice.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Freshservice import
Our staff would be more than happy to perform a custom migration in case you have specific requirements.
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