FuseDesk to Freshdesk
migration service Help Desk Migration partner of Freshdesk

Trouble-free , no special expertise or coding required. A complete FuseDesk to Freshdesk data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from FuseDesk to Freshdesk

Strong safety of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Freshdesk.

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Sustained relation between object and people

When migrating your records from FuseDesk to Freshdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from FuseDesk to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from FuseDesk to Freshdesk work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from FuseDesk to Freshdesk.

  • Connect FuseDesk

    Fill out the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk everything

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from FuseDesk to Freshdesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Zendesk import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation
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