FuseDesk to DiamanteDesk
migration service

Extremely easy, no special know how or coding required. A complete FuseDesk to DiamanteDesk data migration software.

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The best FuseDesk to DiamanteDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose customer info you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer support details.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates unite, you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your passwords or other information.

You can be sure that with HDM no data breaches will take place.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from FuseDesk to DiamanteDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you ensure that the data end up being in the right destinations in DiamanteDesk.

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Maintained association between object and people

When migrating your records from FuseDesk to DiamanteDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuseDesk to DiamanteDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect FuseDesk

    Opt and link your FuseDesk support desk with HDM.

  • Give access to your DiamanteDesk account.

  • Express your requirements

    Let us know what aspects of your migration you want to modify

  • Get your preferences estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from FuseDesk to DiamanteDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your DiamanteDesk import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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