FuseDesk to Database
migration service

Trouble-free, no special skill set or programming required. A complete FuseDesk to Database data migration tool.

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The best FuseDesk to Database tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose the records you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target system and see the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing vital customer support information.
Automated tool

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.

Attach the platforms, select data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is everything which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from FuseDesk to Database

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus helping you to make sure that the data end up being in the right places in Database.

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Sustained connectivity between object and people

When migrating your records from FuseDesk to Database we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuseDesk to Database work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from FuseDesk to Database.

  • Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Database

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences.

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Database all data

    Once everything's validated, find a quiet time with the minimal load on the support team and begin migrating from FuseDesk to Database.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Database import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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