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FuseDesk to Casengo
migration service

Effortless , no special knowledge or coding required. A complete FuseDesk to Casengo data migration tool.

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Your best tool for FuseDesk to Casengo data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and enjoy the wonders happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.
Simple and easy process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, pick what you want to take to a new database and let the tool deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

You data is key which is why we created a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from FuseDesk to Casengo

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Casengo.

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Sustained connection between object and people

When migrating your data from FuseDesk to Casengo we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FuseDesk to Casengo work

  • Prepare

    Sign-up and go to our migration service.

  • Connect FuseDesk

    Choose and connect your FuseDesk service desk with HDM.

  • Connect Casengo

    Grant the right to access your Casengo account.

  • Explain your business needs

    Let us know exactly what components of your migration you need to fine-tune

  • Get your preferences estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from FuseDesk to Casengo everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Casengo import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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