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FuseDesk to CA Service Desk Manager
migration service

Extremely easy , no special know how or programming required. A complete FuseDesk to CA Service Desk Manager data migration tool.

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The best FuseDesk to CA Service Desk Manager tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick what data you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Link the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

You data is everything which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a few clicks you will be able to select what goes where, when it starts, and how.

Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from FuseDesk to CA Service Desk Manager

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in CA Service Desk Manager.

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When migrating your records from FuseDesk to CA Service Desk Manager we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to CA Service Desk Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuseDesk to CA Service Desk Manager work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect FuseDesk

    Select and connect your FuseDesk service desk with HDM.

  • Connect CA Service Desk Manager

    Give the right to access your CA Service Desk Manager account.

  • Outline your needs

    Let us know exactly what aspects of your migration you would like to modify

  • Have your preferences estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from FuseDesk to CA Service Desk Manager everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your CA Service Desk Manager import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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