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FuseDesk to Bomgar
migration service

Trouble-free , no special expertise or coding required. A complete FuseDesk to Bomgar data migration tool.

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The best FuseDesk to Bomgar tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on what data you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the wonders happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

Information is everything which is why we designed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Simple & effective

In just a few buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from FuseDesk to Bomgar

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Bomgar.

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Retained connection between object and people

When migrating your records from FuseDesk to Bomgar we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FuseDesk to Bomgar work

  • Get ready

    Sign up and go to our migration tool.

  • Connect FuseDesk

    Choose and connect your FuseDesk support desk with HDM.

  • Give access to your Bomgar account.

  • Express your requirements

    Let us know what aspects of your migration you would like to adjust

  • Have your needs estimated

    We shall research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from FuseDesk to Bomgar everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Bomgar import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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