FuseDesk to ALVAO Service Desk
migration service

Effortless, no special expertise or coding required. A complete FuseDesk to ALVAO Service Desk data migration software.

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Your best tool for FuseDesk to ALVAO Service Desk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll need advanced skills to move your info? Worry not as we ensured that our tool user friendly as possible.

Link the help desks, choose records, click ok, and you’re done!

Data dependency

Your information migrates completeand we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from FuseDesk to ALVAO Service Desk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you ensure that the records end up in the right destinations in ALVAO Service Desk.

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Retained relation between object and people

When migrating your data from FuseDesk to ALVAO Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FuseDesk to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FuseDesk to ALVAO Service Desk work

  • Prepare

    Sign up and go to our migration service.

  • Connect FuseDesk

    Pick and connect your FuseDesk support desk with HDM.

  • Grant access to your ALVAO Service Desk account.

  • Express your needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Get your requirements estimated

    We will analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from FuseDesk to ALVAO Service Desk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ALVAO Service Desk import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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