Front to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Extremely easy , no special expertise or programming required. A complete Front to Zendesk data migration tool.

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The best Front to Zendesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to move and start the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and see the magic happening.
Data completion
Move your help desk records in full to make certain that no ticket has lost critical customer support details.
Easy procedure

No need to worry about coding or continuously control each piece of info transferred.

Just attach both platforms, choose what you need to migrate and allow the system deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

Information is everything which is why we developed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from Front to Zendesk

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Zendesk.

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Retained relation between object and people

When migrating your records from Front to Zendesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to Zendesk work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Front to Zendesk.

  • Connect Front

    Fill out the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk all data

    When everything's validated, choose a quiet time with the minimal load on the support team and start migrating from Front to Zendesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
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Let a pro run your Zendesk import

Our team would be more than happy to run a personalized migration if you have special demands.
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