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Front to UserEcho
migration service

Trouble-free , no special skill set or coding required. A complete Front to UserEcho data migration tool.

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The best Front to UserEcho tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

You data is everything which is why we designed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select what goes where, when it starts, and in what order.

Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Front to UserEcho

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in UserEcho.

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Retained connectivity between object and people

When migrating your records from Front to UserEcho we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to UserEcho work

  • Get ready

    Register and go to our migration tool.

  • Connect Front

    Pick and link your Front support desk with HDM.

  • Connect UserEcho

    Give access to your UserEcho account.

  • Express your business needs

    Let us understand precisely what parts of your migration you need to modify

  • Have your needs estimated

    We will research your application and send you with a cost and a scope of work.

  • Migrate from Front to UserEcho all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your UserEcho import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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