Front to UserEcho
migration service
Trouble-free , no special skill set or coding required. A complete Front to UserEcho data migration tool.
Front to UserEcho
The best Front to UserEcho tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the miracle happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as possible.
Attach the help desks, pick records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.
Security is priority
You data is everything which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it will be possible to select what goes where, when it starts, and in what order.
Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from Front to UserEcho
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in UserEcho.Next
Retained connectivity between object and people
When migrating your records from Front to UserEcho we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Front to UserEcho
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Front to UserEcho work
-
Get ready
Register and go to our migration tool.
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Connect Front
Pick and link your Front support desk with HDM.
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Connect UserEcho
Give access to your UserEcho account.
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Express your business needs
Let us understand precisely what parts of your migration you need to modify
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Have your needs estimated
We will research your application and send you with a cost and a scope of work.
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Migrate from Front to UserEcho all data
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your UserEcho import
Our team would be more than happy to perform a custom migration if you have special demands.
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