Front to UseDesk
Smooth, no special expertise or programming required. A complete Front to UseDesk data migration instrument.
Your best tool for Front to UseDesk data migrationNo need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Simply decide on customer info you need to move and set off with the transition immediately.
Effortless migrationNo special knowledge or skill required. Just pick what data will go to the target platform and observe the magic happening.
Record completionMigrate your help desk records in full to make certain that no ticket has lost vital customer service details.
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Link the help desks, select records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.
Data safety is priority
Information is key which is why we created a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer service, we always strive to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from Front to UseDesk
Strong security of your informationThe migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard as well as custom fields, thus helping you to be sure that the data end up in the right destinations in UseDesk.
Maintained relation between object and peopleWhen migrating your data from Front to UseDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Front to UseDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Front to UseDesk work
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Front to UseDesk.
Fill out the form with requested credentials to allow our data migration tool to access records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to UseDesk all data
When everything's validated, choose a quiet time with the least load on the support department and begin migrating from Front to UseDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a specialist run your UseDesk import
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