Front to Trakdesk
migration service

Smooth , no special expertise or programming required. A complete Front to Trakdesk data migration tool.

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Your best tool for Front to Trakdesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and see the miracle happening.
Record completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer info comes unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have see your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Front to Trakdesk

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Trakdesk.

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Sustained connection between object and people

When migrating your data from Front to Trakdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to Trakdesk work

  • Prepare

    Register and go to our migration software.

  • Opt and connect your Front support desk with HDM.

  • Grant the right to access your Trakdesk account.

  • Describe your business needs

    Let us know exactly what elements of your migration you want to modify

  • Get your needs estimated

    We'll analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Front to Trakdesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Trakdesk import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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