Front to Track-It!
Effortless , no special skill set or coding required. A complete Front to Track-It! data migration software.
Secure and ReputableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your recordsThe migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Track-It!.
Maintained connectivity between object and peopleWhen migrating your data from Front to Track-It! we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Front to Track-It!
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Front to Track-It! work
Sign-up and go to our migration service.
Opt and link your Front service desk with HDM.
Grant the right to access your Track-It! account.
Outline your requirements
Let us know what parts of your migration you wish to tweak
Get your needs estimated
We'll investigate your case and get back to you with a price and a scope of tasks.
Migrate from Front to Track-It! all data
Move all your customer support information in a single push.
Your data is in good hands
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.