Front to ThinkOwl
migration service

Smooth, no special skill set or programming required. A complete Front to ThinkOwl data migration instrument.

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Your best tool for Front to ThinkOwl data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target solution and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Attach the platforms, select data, click ok, and you’re done!

Data maintenance

Your customer info migrates unite, you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can access to your passwords or other information.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Front to ThinkOwl

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus helping you to be sure that the data end up being in the right places in ThinkOwl.

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Maintained relation between object and people

When migrating your data from Front to ThinkOwl we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to ThinkOwl work

  • Prepare

    Register and go to our migration software.

  • Connect Front

    Opt and link your Front service desk with HDM.

  • Give access to your ThinkOwl account.

  • Explain your business needs

    Let us know exactly what components of your migration you wish to adjust

  • Have your preferences estimated

    We'll analyze your case and send you with a price range and a scope of work.

  • Migrate from Front to ThinkOwl everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ThinkOwl import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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