Front to SpiceCSM
migration service

Trouble-free , no special know how or programming required. A complete Front to SpiceCSM data migration software.

More details

The best Front to SpiceCSM tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and observe the magic happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface accessible as possible.

Attach the help desks, select data, click ok, and you’re done!

Data maintenance

Your customer data migrates unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Front to SpiceCSM

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in SpiceCSM.

Next

Retained relation between object and people

When migrating your records from Front to SpiceCSM we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Front to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to SpiceCSM work

  • Get ready

    Sign up and go to our migration software.

  • Connect Front

    Opt and connect your Front service desk with HDM.

  • Connect SpiceCSM

    Give the right to access your SpiceCSM account.

  • Clarify your business needs

    Let us understand precisely what components of your migration you wish to tweak

  • Have your requirements estimated

    We will research your case and get back to you with a cost and a scope of work.

  • Migrate from Front to SpiceCSM everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SpiceCSM import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

What is and Why You Should Do Data Mapping

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…

Book a Call
cancel
%s
— %s