Front to SmarterTrack
Smooth , no special expertise or coding required. A complete Front to SmarterTrack data migration tool.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data
Strong privacy of your dataThe migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in SmarterTrack.
Retained connectivity between object and peopleWhen migrating your data from Front to SmarterTrack we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Front to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Front to SmarterTrack work
Sign up and go to our migration tool.
Select and connect your Front service desk with HDM.
Grant the right to access your SmarterTrack account.
Detail your needs
Let us know exactly what parts of your migration you want to fine-tune
Get your preferences estimated
We'll analyze your application and get back to you with a the overall cost and a scope of tasks.
Migrate from Front to SmarterTrack all data
Move all your customer support records in a single push.
Your data is in good hands
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.