Front to SMART SERVICE DESK ITSM
migration service
Effortless , no special know how or coding required. A complete Front to SMART SERVICE DESK ITSM data migration software.
Front to SMART SERVICE DESK ITSM
Your best tool for Front to SMART SERVICE DESK ITSM data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and enjoy the magic happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer service details.Automated migration
Worried that you’ll need special skills to migrate your info? Worry not as we made sure that our tool simple to use as possible.
Attach the help desks, pick data, click ok, and you’re done!
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our team members have see your credentials or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to select what goes where, when it goes, and how.
Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service provider, we strive to propose the best possible migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Front to SMART SERVICE DESK ITSM
Strong security of your records
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in SMART SERVICE DESK ITSM.Next
Maintained connection between object and people
When migrating your data from Front to SMART SERVICE DESK ITSM we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Front to SMART SERVICE DESK ITSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Front to SMART SERVICE DESK ITSM work
-
Prepare
Sign-up and go to our migration service.
-
Link Front
Choose and connect your Front support desk with HDM.
-
Connect SMART SERVICE DESK ITSM
Grant the right to access your SMART SERVICE DESK ITSM account.
-
Express your business needs
Let us know what components of your migration you want to adjust
-
Have your requirements estimated
We'll research your case and send you with a cost and a scope of work.
-
Migrate from Front to SMART SERVICE DESK ITSM everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your SMART SERVICE DESK ITSM import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
