Front to Simple IT Helpdesk
migration service

Smooth , no special knowledge or programming required. A complete Front to Simple IT Helpdesk data migration software.

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Your best tool for Front to Simple IT Helpdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and observe the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket is missing essential customer service information.
Automated migration

Worried that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool user friendly as possible.

Attach the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Front to Simple IT Helpdesk

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in Simple IT Helpdesk.

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Retained association between object and people

When migrating your data from Front to Simple IT Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to Simple IT Helpdesk work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and connect your Front service desk with HDM.

  • Grant access to your Simple IT Helpdesk account.

  • Express your business needs

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your needs estimated

    We will research your application and send you with a total price and a scope of tasks.

  • Migrate from Front to Simple IT Helpdesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Simple IT Helpdesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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