Front to SherpaDesk
migration service

Trouble-free , no special knowledge or coding required. A complete Front to SherpaDesk data migration tool.

More details

The best Front to SherpaDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each piece of info moved.

Just link both platforms, choose what you need to take to a new database and let the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is everything which is why we developed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In just a few clicks you will be able to choose the data arrangement, when it starts, and how.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Front to SherpaDesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in SherpaDesk.

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Retained connection between object and people

When migrating your records from Front to SherpaDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to SherpaDesk work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Front to SherpaDesk.

  • Connect Front

    Fill in the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SherpaDesk all data

    Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from Front to SherpaDesk.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SherpaDesk import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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