Front to ServiceTonic
migration service

Trouble-free , no special knowledge or programming required. A complete Front to ServiceTonic data migration software.

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The best Front to ServiceTonic tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on customer info you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and observe the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool accessible as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we designed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from Front to ServiceTonic

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in ServiceTonic.

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Maintained relation between object and people

When migrating your records from Front to ServiceTonic we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to ServiceTonic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to ServiceTonic work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Front support desk with HDM.

  • Connect ServiceTonic

    Grant the right to access your ServiceTonic account.

  • Express your needs

    Let us know what components of your migration you would like to modify

  • Get your needs estimated

    We'll analyze your case and send you with a price range and a scope of work.

  • Migrate from Front to ServiceTonic everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ServiceTonic import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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