Front to ServiceDesk Plus
migration service

Extremely easy , no special skill set or programming required. A complete Front to ServiceDesk Plus data migration instrument.

More details

The best Front to ServiceDesk Plus tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.

Connect the platforms, pick records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is everything which is why we developed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You’re in control

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick what goes where, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Good service first

Apart from producing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Front to ServiceDesk Plus

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in ServiceDesk Plus.

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Maintained connection between object and people

When migrating your records from Front to ServiceDesk Plus we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to ServiceDesk Plus work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Front to ServiceDesk Plus.

  • Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect ServiceDesk Plus

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceDesk Plus all data

    Once everything's tested, choose a quiet time with the least load on the support staff and start migrating from Front to ServiceDesk Plus.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceDesk Plus import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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