Front to Omni-Channel Customer Engagement
Smooth , no special knowledge or programming required. A complete Front to Omni-Channel Customer Engagement data migration tool.
Trustworthy and SafeYour passwords as well as records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & PreciseWe've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data
Strong safety of your dataThe migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Omni-Channel Customer Engagement.
Sustained connectivity between object and peopleWhen migrating your data from Front to Omni-Channel Customer Engagement we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Front to Omni-Channel Customer Engagement
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Front to Omni-Channel Customer Engagement work
Sign up and go to our migration software.
Opt and connect your Front service desk with HDM.
Link Omni-Channel Customer Engagement
Grant access to your Omni-Channel Customer Engagement account.
Express your requirements
Let us know what aspects of your migration you wish to tweak
Get your requirements estimated
We'll research your case and send you with a cost and a scope of work.
Migrate from Front to Omni-Channel Customer Engagement everything
Transfer all your customer support information in a single push.
Your data is in good hands
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.