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Front to office24by
migration service

Smooth , no special skill set or coding required. A complete Front to office24by data migration tool.

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Your best tool for Front to office24by data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each record moved.

Just attach your source and target, pick what you need to migrate and let the system deal with the rest for you.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick what goes where, when it starts, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Front to office24by

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in office24by.

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When migrating your data from Front to office24by we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to office24by

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to office24by work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Front

    Choose and link your Front service desk with HDM.

  • Connect office24by

    Give access to your office24by account.

  • Describe your business needs

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your preferences estimated

    We will research your case and send you with a cost and a scope of tasks.

  • Migrate from Front to office24by all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your office24by import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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