Front to Kayako
migration serviceHelp Desk Migration partner of Kayako

Effortless , no special expertise or coding required. A complete Front to Kayako data migration instrument.

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Your best tool for Front to Kayako data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and enjoy the wonders happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost critical customer support details.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and allow the tool deal with the remainder.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You can rest assured that with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to select what goes where, when it goes, and in what order.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Front to Kayako

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Kayako.

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Retained connection between object and people

When migrating your data from Front to Kayako we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to Kayako work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Front to Kayako.

  • Connect Front

    Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect Kayako

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako all data

    When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from Front to Kayako.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Kayako import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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