Front to Jira Ops
migration service

Extremely easy , no special expertise or coding required. A complete Front to Jira Ops data migration software.

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The best Front to Jira Ops tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and observe the magic happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing critical customer support details.
Easy procedure

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, tick what you want to migrate and allow the system do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is everything which is why we developed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Front to Jira Ops

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Jira Ops.

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Retained connectivity between object and people

When migrating your records from Front to Jira Ops we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to Jira Ops work

  • Get ready

    Sign up and go to our migration service.

  • Opt and link your Front support desk with HDM.

  • Connect Jira Ops

    Grant access to your Jira Ops account.

  • Express your needs

    Let us know exactly what parts of your migration you want to adjust

  • Have your requirements estimated

    We shall investigate your case and send you with a total price and a scope of work.

  • Migrate from Front to Jira Ops all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Ops import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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