Front to inSided
migration service

Effortless , no special knowledge or programming required. A complete Front to inSided data migration instrument.

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Your best tool for Front to inSided data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and see the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Connect the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we designed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Simple & effective

In only a couple of buttons to press you will be able to choose what goes where, when it starts, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Front to inSided

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in inSided.

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Sustained association between object and people

When migrating your data from Front to inSided we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to inSided work

  • Prepare

    Register and go to our migration wizard.

  • Opt and link your Front service desk with HDM.

  • Connect inSided

    Give the right to access your inSided account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you need to fine-tune

  • Get your needs estimated

    We shall research your case and get back to you with a price and a scope of work.

  • Migrate from Front to inSided everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your inSided import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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