Front to Helppier
migration service

Trouble-free , no special expertise or coding required. A complete Front to Helppier data migration software.

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The best Front to Helppier tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing essential customer support information.
Automated tool

Worried that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool accessible as possible.

Connect the help desks, select records, click ok, and the migration is ready!

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members can access to your passwords or records.

You may be certain with HDM no data breaches will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Simple & effective

In just a couple of clicks it is possible to choose the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Front to Helppier

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Helppier.

Next

When migrating your records from Front to Helppier we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to Helppier work

  • Get ready

    Sign-up and go to our migration service.

  • Select and link your Front service desk with HDM.

  • Grant the right to access your Helppier account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you need to fine-tune

  • Get your requirements estimated

    We shall research your application and send you with a price and a scope of work.

  • Migrate from Front to Helppier all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Helppier import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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