Front to Gnatta
migration service

Effortless , no special expertise or programming required. A complete Front to Gnatta data migration tool.

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Your best tool for Front to Gnatta data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick customer info you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and observe the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer service information.
Simple and easy process

No need to worry about scripting or continuously watch each record transferred.

Just link your source and target, choose what you need to take to a new database and let the Migration Wizard deal with the remainder.

Data dependency

Your customer info migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Simple & effective

In only a few clicks you will be able to pick what goes where, when it starts, and in what order.

Our tech engineers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Front to Gnatta

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Gnatta.

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Sustained connectivity between object and people

When migrating your data from Front to Gnatta we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to Gnatta work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Front

    Select and connect your Front service desk with HDM.

  • Connect Gnatta

    Give access to your Gnatta account.

  • Clarify your requirements

    Let us know exactly what parts of your migration you need to modify

  • Have your requirements estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from Front to Gnatta everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Gnatta import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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