Front to FreeScout
migration service

Trouble-free , no special knowledge or programming required. A complete Front to FreeScout data migration tool.

More details

The best Front to FreeScout tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick what data you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.
Data completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, choose what you need to take to a new database and let the system deal with the rest for you.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.

You can be certain with HDM no hacker attacks will take place.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Simple & effective

In only a few clicks you will be able to select what goes where, when it starts, and in what order.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Front to FreeScout

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in FreeScout.

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Sustained connection between object and people

When migrating your records from Front to FreeScout we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to FreeScout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to FreeScout work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Front to FreeScout.

  • Connect Front

    Complete the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to FreeScout all data

    Once everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Front to FreeScout.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your FreeScout import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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