Front to Elementool Help Desk
migration service

Effortless , no special expertise or programming required. A complete Front to Elementool Help Desk data migration tool.

More details

Your best tool for Front to Elementool Help Desk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the miracle happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing essential customer service details.
Easy process

No need to worry about coding or constantly watch each record moved.

Just link your source and target, choose what you need to migrate and allow the system deal with the rest for you.

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have see your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Front to Elementool Help Desk

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Elementool Help Desk.

Next

Sustained relation between object and people

When migrating your data from Front to Elementool Help Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Front to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to Elementool Help Desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and connect your Front support desk with HDM.

  • Give access to your Elementool Help Desk account.

  • Outline your needs

    Let us know exactly what aspects of your migration you need to tweak

  • Have your needs estimated

    We'll investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Front to Elementool Help Desk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Elementool Help Desk import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Book a Call
cancel
%s
— %s