Front to DigitalGenius
migration service

Extremely easy , no special expertise or programming required. A complete Front to DigitalGenius data migration software.

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The best Front to DigitalGenius tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and see the magic happening.
Data completion
Move your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll have to use special skills to move your info? Worry not as we ensured that our tool user friendly as possible.

Attach the help desks, select data, click ok, and you’re done!

Data dependency

Your customer data comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no data breaches will take place.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Simple & effective

In only a couple of clicks it is possible to choose the data arrangement, when it goes, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Front to DigitalGenius

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in DigitalGenius.

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Retained connection between object and people

When migrating your records from Front to DigitalGenius we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to DigitalGenius

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to DigitalGenius work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your Front support desk with HDM.

  • Grant access to your DigitalGenius account.

  • Express your business needs

    Let us know what parts of your migration you want to adjust

  • Get your needs estimated

    We shall research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Front to DigitalGenius everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your DigitalGenius import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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