Front to Deskpro
migration service

Extremely easy , no special skill set or programming required. A complete Front to Deskpro data migration instrument.

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The best Front to Deskpro tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and see the wonders happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer support details.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Link the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is key which is why we designed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Front to Deskpro

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Deskpro.

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When migrating your records from Front to Deskpro we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Front to Deskpro work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Front to Deskpro.

  • Connect Front

    Complete the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Deskpro everything

    Once everything's tested, choose a quiet time with the least load on the support department and start migrating from Front to Deskpro.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Deskpro import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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