Front to Connex One
migration service

Effortless , no special skill set or coding required. A complete Front to Connex One data migration software.

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Your best tool for Front to Connex One data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the new system and see the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.
Automated migration

Scared that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

Information is key which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Front to Connex One

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Connex One.

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Sustained connection between object and people

When migrating your data from Front to Connex One we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Front to Connex One

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to Connex One work

  • Prepare

    Register and go to our migration service.

  • Pick and link your Front service desk with HDM.

  • Give the right to access your Connex One account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you would like to tweak

  • Get your needs estimated

    We will analyze your case and send you with a price and a scope of work.

  • Migrate from Front to Connex One all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Connex One import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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