Front to C-Desk
migration service

Effortless , no special expertise or coding required. A complete Front to C-Desk data migration instrument.

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Your best tool for Front to C-Desk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and observe the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach both platforms, choose what you want to migrate and let the tool do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is everything which is why we designed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Front to C-Desk

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in C-Desk.

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Sustained connectivity between object and people

When migrating your data from Front to C-Desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to C-Desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and link your Front service desk with HDM.

  • Connect C-Desk

    Grant the right to access your C-Desk account.

  • Clarify your business needs

    Let us know what parts of your migration you want to adjust

  • Have your needs estimated

    We'll analyze your application and send you with a price and a scope of work.

  • Migrate from Front to C-Desk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your C-Desk import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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