Front to Agiloft
migration service

Effortless , no special expertise or coding required. A complete Front to Agiloft data migration software.

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Your best tool for Front to Agiloft data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and see the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer service information.
Easy process

No need to worry about scripting or continuously control each piece of info moved.

Just link both platforms, choose what you need to migrate and let the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you left it.

Security is priority

You data is everything which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to choose what goes where, when it starts, and how.

Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Front to Agiloft

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Agiloft.

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Maintained connectivity between object and people

When migrating your data from Front to Agiloft we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Front to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Front to Agiloft work

  • Prepare

    Register and go to our migration tool.

  • Connect Front

    Opt and connect your Front service desk with HDM.

  • Connect Agiloft

    Give the right to access your Agiloft account.

  • Describe your business needs

    Let us understand precisely what aspects of your migration you would like to modify

  • Have your preferences estimated

    We will analyze your application and get back to you with a cost and a scope of tasks.

  • Migrate from Front to Agiloft everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Agiloft import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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