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Freshservice to Zent.io
migration service

Smooth , no special expertise or programming required. A complete Freshservice to Zent.io data migration software.

More details

Your best tool for Freshservice to Zent.io data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and see the magic happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost essential customer service details.
Easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we designed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Simple & effective

In only a few buttons to press you will be able to choose the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Freshservice to Zent.io

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in Zent.io.

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Maintained association between object and people

When migrating your data from Freshservice to Zent.io we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Zent.io work

  • Prepare

    Register and go to our migration software.

  • Connect Freshservice

    Opt and connect your Freshservice support desk with HDM.

  • Grant the right to access your Zent.io account.

  • Express your needs

    Let us know what components of your migration you want to fine-tune

  • Have your needs estimated

    We will research your case and send you with a cost and a scope of tasks.

  • Migrate from Freshservice to Zent.io everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zent.io import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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