Freshservice to VI Service Desk
migration service
Trouble-free , no special expertise or programming required. A complete Freshservice to VI Service Desk data migration instrument.
Freshservice to VI Service Desk
The best Freshservice to VI Service Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply choose what data you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and enjoy the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer service information.Automated tool
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool simple to use as it can possibly be.
Link the help desks, pick records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their prior connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is everything which is why we developed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Freshservice to VI Service Desk
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in VI Service Desk.Next
Retained link between object and people
When migrating your records from Freshservice to VI Service Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to VI Service Desk work
-
Get ready
Sign-up and go to our migration wizard.
-
Connect Freshservice
Opt and connect your Freshservice service desk with HDM.
-
Connect VI Service Desk
Grant the right to access your VI Service Desk account.
-
Describe your needs
Let us know exactly what parts of your migration you would like to fine-tune
-
Have your requirements estimated
We will research your application and get back to you with a price and a scope of tasks.
-
Migrate from Freshservice to VI Service Desk all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your VI Service Desk import
Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Help Desk System Reviews
Top 5 Help Desk Features We Love. And You Should Too
No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…